<img src="https://1.bp.blogspot.com/-Q0ceIAweDlQ/Ya3hoUpsHiI/AAAAAAAAEUs/W1LLFzsqS04Bc64Clw4IjwwWfWc1CnW8wCNcBGAsYHQ/w640-h250/Untitled.png" alt="Customer Payment Rollback in IFS ERP" />
<ol>
<li>Search in Navigator Bar for “Customer Payment Rollback”
</li>
<li>Click on the Customer Payment Rollback menu to open the window.
</li>
<li>Search (F3) for the specific Customer Offset posting.
<ol>
<li>Put Payment Series ID “CUPAY”
</li>
<li>And Payment ID “162201”
</li>
<li>Press OK
</li>
</ol>
</li>
<li>Select the line and click the right mouse button (RMB)
</li>
<li>Now select Rollback Complete Payment… menu
</li>
<li>It will show related information of the voucher
</li>
<li>Press OK to complete the cancelation transaction.
</li>
<li>Please follow the attached picture for your reference.
</li>
</ol>

![Customer Payment Rollback in IFS ERP](https://1.bp.blogspot.com/-Q0ceIAweDlQ/Ya3hoUpsHiI/AAAAAAAAEUs/W1LLFzsqS04Bc64Clw4IjwwWfWc1CnW8wCNcBGAsYHQ/w640-h250/Untitled.png align="left")

  
 

1. Search in Navigator Bar for “**Customer Payment Rollback**”
    
2. Click on the **Customer Payment Rollback** menu to open the window.
    
3. Search (F3) for the specific Customer Offset posting.
    
    1. Put Payment Series ID “**CUPAY**”
        
    2. And Payment ID “**162201**”
        
    3. Press **OK**
        
4. Select the line and click the right mouse button (RMB)
    
5. Now select **Rollback Complete Payment…** menu
    
6. It will show related information of the voucher
    
7. Press **OK** to complete the cancelation transaction.
    
8. Please follow the attached picture for your reference.

Customer Offset cancelation - Customer Payment Rollback in IFS ERP